Reception counter setups
Counter heights, lighting and signage planned around your check-in flow — not retro-fitted into a desk that was never meant for it.
Workspace Solutions
Reception & Client Experience
Reception counter setups, waiting lounge with hospitality feel, and first impression branding areas. Perfect for before-after case studies.
What's included
Designed for the first thirty seconds.
Three considered components, each chosen to do the work of a hundred small impressions.
Waiting lounge / hospitality feel
Seating, side tables and acoustic touches that make a five-minute wait feel like a moment of calm, not a holding pen.
First impression branding area
Wall treatments, logo placement and material cues that signal who you are before anyone says a word.
How we solve it
Ways to solve this.
Six different angles — from quick bundles to full fit-outs. Pick the one closest to where you are right now; we can layer in the rest later.
Bundle
The Welcome Desk Bundle
Approach 01
The Welcome Desk Bundle
Counter, stool, signage block and a lit logo niche — a one-line refresh for clinics and small firms upgrading their front door.
Read more →Bundle
Hospitality Lounge Bundle
Approach 02
Hospitality Lounge Bundle
Two lounge chairs + side table + acoustic baffle, tuned so a five-minute wait feels considered rather than clinical.
Read more →Approach
Branded Wall Statement
Approach 03
Branded Wall Statement
A single full-height wall treatment — paint, panel or printed graphic — that does most of the brand work without renovation.
Read more →Bundle
Concierge Reception Bundle
Approach 04
Concierge Reception Bundle
For practices needing a staffed front-of-house: split counter, monitor recess, document drawer, and a quiet caller seat.
Read more →Case Study
Before / After: Northside Medical
Approach 05
Before / After: Northside Medical
How a 1990s waiting room became a calm hospitality lobby in two weeks, without losing any consultation rooms.
Read case study →Full Fit-Out
End-to-End Reception Floor
Approach 06
End-to-End Reception Floor
Design, supply and install for the whole arrival floor — joinery, FF&E, signage and lighting handled by one team.
Read more →Ready to start?
Let's design a space that works the moment they walk in.
Tell us a little about your space and timing — we'll come back within one business day with the next sensible step.